FAQ
Frequently Asked Questions
Everything you need to know about Superior Hair & Care. Can't find your answer? Contact us.
How long does shipping take?
Orders are typically processed within 1-3 business days. Once shipped, you can expect delivery within 5-7 business days. You will receive a tracking number once your order is on its way.
Are Superior Hair & Care products available in stores or for local pickup?
Our products are available online at www.superiorhairandcare.com. Local pickup is also available — contact us to arrange.
What is your return and exchange policy?
We want you to love your purchase. If you are not completely satisfied, please contact us within 24 hours of receiving your order and we will do our best to make it right. Due to the nature of our products, all sales on opened hair care items are final. Unopened items may be eligible for exchange.
Are your products safe for all hair types and textures?
Absolutely! Superior Hair & Care products are designed to work with all hair types and textures — whether your hair is natural, relaxed, curly, straight, or color-treated. Our products are crafted to nourish and protect every strand.
Are your products made with 100% natural organic ingredients?
Yes! Our Superior Hair Oil is made with 100% natural organic ingredients — non-GMO, vegan, and proudly made in the USA. We believe in keeping it clean, pure, and effective for your hair.